Help Desk / Support, IT & Telecomms

About the company:

My client is an established enterprise market leader with operations across the Globe. With state of the art offices within 10km North of the CBD, our client is looking for a well rounded Desktop Engineer.

About the role:
Taking escalations from their Service Desk, this position is purely supporting their Sydney operations where you will play a customer facing and backend role providing Level 2 Support. On a day to day basis you will be required to;

  • On-Site installations of PC’s (Win 7 & 10) Printers and Network equipment.
  • Remote and on-site support and fault resolution to the networking infrastructure.
  • Support for Audio Visual equipment and video/conferencing rooms/projectors.
  • Run onsite data backups
  • Working and adhere to strict SLA’s
  • System builds and asset maintenance of all IT Equipment
  • Project related work such as Mobile Device Management and Fleetwide 
  • Deployment of mobile applications and configurations.

Technologies that you will be supporting include;

  • AD & Exchange
  • Win 7 & 10
  • Skype for business
  • Video conferencing platforms (Polycom, Zoon & CISCO)
  • SCCM
  • Windows Server 2008/R2

To be considered for this position;

  • 3-5 years experience in a Desktop role.
  • Experience supporting the above technologies
  • Full working rights (Australian Citizen, Permanent Resident or on a Visa which allows you to work 40+ hours per week)
  • Car and drivers license.
  • Outstanding communication skills – you will be the face of IT.
If you would like to discuss this role in more detail, please don’t hesitate to give Jareth a call on 0412 540 973 or email at joades@humanisedgroup.com