Help Desk / Support, IT & Telecomms

Join a well-established IT Managed Services group that has realistic billable hours where you will be able to progress your career.

As a L1, you play an integral part of the business where you will be the first line of defence handling a high volume of calls and responding to tickets within the email Que.

About you:

  • Ideally worked for a Managed Services Provider environment
  • Have a car and drivers license
  • 12+ months experience in a L1 position
  • Setup & configuration printers
  • Password resets
  • Excellent Communications
  • Worked in a shared service environment providing support
  • Customer service centric
  • Career Driven

Technology that you will be supporting:

  • Desktop operating systems (Windows XP, 7, 8, Apple OS X)
  • VMware & Hyper-V
  • Citrix (highly regarded)
  • 365
  • Exchange 2007/2010/2013 Server
  • AD
  • Tier 1 Hardware (HP/Dell/IBM)

Partnering with this business will see you have the opportunity to take on more responsibility, work with a close team that hangs out after work, certs paid for and career advancement. 

To apply for this position, please call Jareth on 0412 540 973 or email your CV to