Help Desk / Support, IT & Telecomms

About this business;

This business is one of the top 5 to look out for in 2023. They have seen year-on-year growth, are strategic with their go-to-market service offering, and have a unique structure for their teams. If you are looking for an MSP to help progress you in your career; this is the one.

About the role:
Customer service is something that is important to my client, they are looking for somebody who can treat their customers with respect and provide a good experience. Coming into this role you will play an integral part in the business where you will be the first line of defence handling a high volume of calls and responding to tickets within the email queue.
The main technology you will be supporting will cover;

  • Windows Server
  • Office365/Exchange Server
  • Backups & DR technology
  • VMWare – ESXi
  • AD Group Policy
  • LAN/VPNs
  • PowerShell (ideally)
  • Azure (ideally)

Benefits of partnering with this business:

  • Microsoft Gold partner status
  • Paid for certification and training
  • Structured inductions and training process
  • Regular 1 on 1 and career planning
  • Business runs culture surveys and regularly scores highly
  • WFH flexibility

If you would like to know more Call Ryley on 0484 546 357 or email for a quick chat.