Help Desk / Support, IT & Telecomms

Join a well-established IT Managed Services group that has realistic billable hours where you will be able to progress your career.

As a L1, you play an integral part of the business where you will be the first line of defence handling a high volume of calls and responding to tickets within the email Que.

About you:

  • Ideally worked for a Managed Services Provider environment
  • Have a car and drivers license
  • 12+ months experience in a L1 position
  • Setup & configuration printers
  • Password resets
  • Excellent Communications
  • Worked in a shared service environment providing support
  • Customer service centric
  • Career Driven

Technology that you will be supporting:

  • Desktop operating systems (Windows XP, 7, 8, Apple OS X)
  • VMware & Hyper-V
  • Citrix (highly regarded)
  • 365
  • Exchange 2007/2010/2013 Server
  • AD
  • Tier 1 Hardware (HP/Dell/IBM)

Partnering with this business will see you have the opportunity to take on more responsibility, work with a close team that hangs out after work, certs paid for and career advancement. 
 

To apply for this position, please call Jareth on 0412 540 973 or email your CV to joades@humanisedgroup.com