Help Desk / Support, IT & Telecomms

About the company:
Our client is an established and recognized employer located within a 10km radius of the CBD, their culture would be described as unique and vibrant. Due to year-on-year growth, they are seeking a driven and energetic IT Service Desk Analyst that wants to progress their career.


The role is full-time/permanent and you will be responsible for the first line support for a range of desktop and system-related problems and incidents. 
Your skills will center around Microsoft solutions and you will be comfortable administering Active Directory, back-ups, Exchange/Office 365, and resolving telephony and Citrix related issues

About you

You will have 2+ years experience in a similar role providing L1-L2 support with experience in the following;

  • Microsoft Active Directory
  • Windows Server 2012 – 2019
  • Microsoft Exchange/365
  • Citrix
  • Virtualisation; VMware
  • Tier 1 Hardware (HP/Dell/IMB)
  • PowerShell (ideal)
  • Desktop operating systems (Windows XP, 7, 10, Apple OS X)

Attitude and communication are equally important attributes for this role as you will be delivering first-class customer service to each and every user.


This is a great opportunity to take your career to the next level – this role is ultimately getting your feet in the door to becoming a developer, systems engineer, Systems administrator, or area of IT you are passionate about. 

Partnering with this organization will provide you with a competitive salary, annual reviews, and unique and vibrant culture.

To find out more, please contact Matt on 0435 588 452 or send your CV to