About the company:
Our client is an established and recognized employer located within a 10km radius of the CBD, their culture would be described as unique and vibrant. Due to year-on-year growth, they are seeking a driven and energetic IT Service Desk Analyst that wants to progress their career.
Role
The role is full-time/permanent and you will be responsible for the first line support for a range of desktop and system-related problems and incidents.
Your skills will center around Microsoft solutions and you will be comfortable administering Active Directory, back-ups, Exchange/Office 365 and G Suite, and resolving telephony and Citrix related issues
About you
You will preferably have 2+ years experience in a similar role providing L1-L2 support with experience in the following;
- Microsoft Active Directory
- Windows Server 2012 – 2019
- Microsoft Exchange/365
- Citrix
- Virtualisation; VMware
- Tier 1 Hardware (HP/Dell/IMB)
- PowerShell (ideal)
- Desktop operating systems (Windows XP, 7, 10, Apple OS X)
Attitude and communication are equally important attributes for this role as you will be delivering first-class customer service to each and every user.
Benefits
- Career progression for permanent staff (Infra, BA, Desktop and DevOps teams).
- Strong focus on promoting internally
- Discounts on their products for permanent staff
- Inhouse training
- There is Public transport (next door) and onsite parking
- Their on call allowance has to be one of the highest I have seen on the market.
- Yearly bonus
- One of my top 5 favourite leaders within the Brisbane market; this person is renown with working with his staff and pushing them into other areas and helping them achieve their goals.
- Strong emphasis and value on Technology
To hear more about this investment within your career feel free to call Jareth on 0412 540 973 or email your CV to joades@humanisedgroup.com
