Help Desk / Support, IT & Telecomms

About the company:
Our client is an established and recognised employer located within a 10km radius of the CBD, their culture would be described as unique and vibrant. Due to year on year growth, they are seeking a driven and energetic IT Service Desk Analyst that wants to progress their career.

The role is full-time/permanent and will be responsible for the first and second line support of a range of external customers for a range of desktop and server related problems and incidents. 
Your skills will centre around Microsoft solutions and you will be comfortable administering Active Directory, back-ups, Exchange/Office 365 and resolve telephony, Citrix and VMware related issues.
About you

You will have 3+ years’ experience in a similar role providing L2 support
Experience with;

  • Microsoft Active Directory
  • Windows Server 2012 – 2016
  • Microsoft Exchange/365
  • Citrix
  • Virtualisation; VMware
  • Tier 1 Hardware (HP/Dell/IMB)
  • PowerShell (ideal)
  • Desktop operating systems (Windows XP, 7, 8, Apple OS X)
  • Wireless network troubleshooting

Attitude and communication are equally important attributes for this role as you will be delivering first-class customer service to each and every user. 
You will be required to travel to one of their sites per week (metro Brisbane), it is crucial that you have a car and drivers license.


This is a great opportunity to take your career to the next level – this role is ultimately getting your feet in the door to becoming a Developer or Systems Engineer. 

Partnering with this organisation will provide you with a competitive salary, annual reviews and unique and vibrant culture.

To Find out more, please contact Jareth on 0412 540 973 or send your CV to