About the Role
As a System Administrator, you’ll be responsible for maintaining, improving, and supporting IT systems across our client’s Brisbane office and interstate locations. Working onsite, you will provide hands-on and remote support for users and collaborate on innovative projects that enhance system performance, security, and efficiency.
This is more than just a support role – you’ll actively contribute to driving technology improvements, streamlining operations, and delivering meaningful results to the business.
Key Responsibilities
- IT Operations: Maintain and enhance IT systems, including infrastructure, servers, and networking. Drive automation and ensure high availability, security, and performance.
- Support & Training: Manage the IT ticketing system, prioritize unresolved tickets, and provide user support both onsite and remotely. Deliver user training and build out a robust knowledge base.
- Project Involvement: Support IT projects, including deployments of O365, ERP integration, server migrations, and VMware enhancements, ensuring timely and quality delivery.
- Collaboration: Work with cross-functional teams to align IT solutions with business objectives and provide guidance to internal stakeholders.
- Documentation: Create and maintain IT documentation, processes, and procedures to improve transparency and efficiency.
About You
We’re seeking an experienced professional who thrives in a fast-paced environment and is passionate about driving technology solutions that make a difference.
Skills & Experience:
- 5+ Yrs experience in IT support and systems administration, managing L1-L3 issues across diverse environments.
- Expertise in O365 deployments, VMware, server migrations, and automation (PowerShell & PowerAutomate).
- Strong knowledge of IT infrastructure, networks, and security principles.
- Analytical mindset with excellent troubleshooting and problem-solving skills.
- Effective communicator with the ability to collaborate with stakeholders and educate users.
- Solid organizational and time management skills to meet tight deadlines.
- Bonus: Experience with ERP or inventory management systems is a plus!
Personal Attributes:
- Self-motivated and proactive with a solution-oriented approach.
- Diplomatic and collaborative with strong interpersonal skills.
- Passionate about continuous learning and professional development.
Requirements:
- Brisbane-based with the ability to work onsite.
- Ability to pass a police check.
