The Company
Our client is a Brisbane-based technology company located within the eastern suburbs with clients local to Brisbane and spanning nationwide. They are experts in IT infrastructure and are able to offer their clients new and innovative solutions to exceed expectations of what can be done to improve the technology landscape in a business.
About the role
Coming into this business you’ll play a key role in configuring, tuning, and administering various environments. Acting as an escalation point for support engineers, you’ll drive automation, quality improvements, and contribute to continuous service enhancements. You’ll also work closely with customers, providing technical service and support, and assisting with solution design.
Note: This role will be split across BAU (Final Escalation Point) and Project work (Delivering Projects)
To be successful in this role you will need to have experience in utilizing the following tools and technologies:
- Strong Windows tech stack experience
- Experience in building and delivering solutions
- Networking experience (configuring and managing firewalls etc.)
- Experience with Aruba, Palo Alto, FortiGate, and Sophos will be highly regarded.
- Project experience
About you
- MSP Experience highly regarded
- Based in Brisbane
- Excellent attention to detail
- Friendly, have a sense of humour, and can work with a degree of autonomy
- ‘Can Do’ Attitude
This role offers a mix of hands-on technical work, project involvement, and strategic alignment to deliver exceptional outcomes for managed customers.
Interesting facts
- Fast-paced environment with always something to do/learn
- Close-knit team who want to help you grow and succeed
- On-site car parking
- A supportive environment for training and growth
- Friendly and knowledge-rich leadership team
- Flexible on WFH arrangements (Hybrid – You are required to be based in Brisbane)
Where to next?
Email your CV or any questions to rladhams@humanisedgroup.com OR click APPLY NOW
