About the Company
Situated on Brisbane’s north side (within 5kms of the CBD), our client has been operating for over 15 years and has built an impressive portfolio of clients within their niche space.
In recent years, a senior leadership appointment has redefined their service offering and helped shake off the traditional consultancy model.
You’ll be joining at a pivotal time – with year-on-year organic growth in both revenue and projects, they’re investing heavily in their people and looking for someone keen to grow with them.
About the role
As a Project Support Engineer, you’ll be part of the Project Services team delivering L1/L2 technical project work. This isn’t your standard helpdesk role – you’ll get hands-on experience with deployments, environment uplifts, and structured project delivery alongside senior engineers.
You’ll split your time (40/60) between the main office and on-site with clients, supporting senior engineers and project leads while developing your own skills and progression path.
Required Experience
- Previous experience working in an MSP (managed services) environment
- Strong knowledge and hands-on experience with Microsoft 365 / Office 365.
- Administration and support of Intune, Entra ID, and Exchange.
- Azure Cloud & Active Directory management.
- PowerShell scripting for automation and administration tasks.
- Exposure to RMM tools such as Ninja RMM and ConnectWise.
- Experience supporting 3CX telephony systems.
- Solid understanding of networking fundamentals (DNS, VLANs, routing, WAN troubleshooting).
- Knowledge of security fundamentals, including MFA, endpoint/perimeter protection, and incident response.
- Application support experience (business applications, upgrades, and patching).
What’s in it for me?
- Paid certifications – backed and supported by the business.
- Direct exposure to modern cloud environments and structured project delivery.
- A genuine career pathway
- Work with a business that’s growing, evolving, and not stuck in the old “MSP” box.
- Onsite Parking
Where to next?
Email your CV or any questions to rladhams@humanisedgroup.com OR click APPLY NOW
