The Company:
This leading IT consultancy is focused on building next-generation technology systems and delivering awesome customer solutions; they bring a wealth of experience across strategic, consultative, and support services which improve their client’s business processes, systems, and workflow through the use of technology systems. They are an MSP specializing in all thins AWS and cloud computing.
This business is set to explode! With 50% YoY growth and various industry awards for the past several years, now is the time to join this powerhouse!
The Role:
This role sits within the Service Desk, acting as an L2 escalation point for complex technical issues. You’ll be responsible for logging and resolving IT tickets via phone and email while providing a high level of customer service. You will need to be customer-driven, have a great phone manner, and passion for technology. This position is a great stepping stone to working with new public cloud technologies and progress towards more senior positions.
About you:
- 2-3 Years of service desk experience
- Experience in Active Directory
- Experience in Exchange / o365
- Microsoft technology stack
- VMware/Hyper V Experience (Ideal but not essential)
- Public Cloud experience ie AWS, GCP, Azure etc (Ideal but not essential)
Benefits
This role will see you take your professional technical career to the next level as you’ll be working with reputable and established businesses. You will have the chance to play an integral part in a business that continues to grow and develop and be at the forefront of its industry. You will also receive;
- Competitive Salary
- Monthly barbecues, team sports, and regular social events
- Opportunities to become a certified professional in AWS, Palo Alto Networks, Microsoft, and more….
- Opportunity to drive your career with public cloud
- Open door policy business
- Ability to grow in your career and shape your future
APPLY NOW! or Call Ryley on 0484 546 357 for a chat.
