About Them
They are a boutique, seasoned Managed Services Provider trusted by businesses across Queensland for delivering secure, high-performance IT environments. Their team is small enough to care, but big enough to have mature structure and enough to deliver enterprise-grade solutions. They value technical depth, collaboration, and continuous learning—every engineer here is empowered to lead, innovate, and grow.
Benefits & Interesting points
- Competitive salary and benefits.
- Funded certifications every 6 month I during downtime and quiet periods, certs and R&D can be focused on
- Supportive team that treats their staff as adults and
- Values driven.
- Quality over work over billable hours and metrics
- Friendly and knowledge-rich leadership team
- On-site car parking
- Flexible on WFH arrangements (Hybrid – You are required to be based in Brisbane)
The Role
As a Network and Systems Engineer, you’ll take ownership of client environments, ensuring best-practice standards across Microsoft, networking, and security platforms. You’ll act as an escalation point for complex issues, mentor junior engineers, and contribute to automation and process improvements.
Key Responsibilities:
- Configure, harden, and administer environments across Microsoft 365/Entra ID, Windows Server, and core networking.
- Manage patching, backups, monitoring, and ITIL-aligned processes.
- Lead troubleshooting for Aruba, Palo Alto, and Fortinet platforms.
- Implement security controls (MFA, Conditional Access, compliance) and maintain firewall/VPN policies.
- Automate tasks using PowerShell and Intune/Autopilot.
- Deliver small projects (migrations, upgrades, rollouts) with clear documentation.
- Mentor junior team members and foster a collaborative culture.
What They Are Looking For
- 5+ years in systems/network administration or senior support roles.
- Strong Microsoft 365 & Entra ID experience.
- Windows Server (AD, DNS/DHCP, Group Policy) and virtualization (VMware/Hyper-V).
- Recent hands-on depth with at least two of:
- HPE Aruba (Aruba Central and ClearPass, policy enforcement, role mapping—not just Wi-Fi deployment)
- Palo Alto (including HA environments; Panorama experience ideal)
- Fortinet (FortiGate, FortiManager)
- Conditional Access strategy (break glass accounts, device filters, risky sign-ins), MFA/SSPR, and SSO patterns.
- PowerShell scripting and automation experience.
- Endpoint management (Intune/Autopilot).
- Networking fundamentals (routing, VLANs, Wi-Fi, VPNs, firewalls).
- Backup/DR (e.g., Veeam) and performance tuning.
- Excellent client communication and troubleshooting skills.
Nice to Have:
- Sophos firewall experience.
- Microsoft Defender, Azure Backup/ASR.
- Relevant certifications (Aruba, Palo Alto, Fortinet, Microsoft).
Apply Now
If you’re ready to take ownership of complex environments and grow your career with a trusted MSP, we’d love to hear from you. Email your CV to joades@humanisedgroup.com or call Jareth on 0412 540 973.
