About the business
This is a nationally operating technology company – not an MSP or consultancy – with a distinctive, business-critical service offering.
Renowned for consistent growth, what truly sets them apart is their commitment to valuing employees as individuals rather than just numbers. As a not-for-profit organisation, they are now seeking their next Network Technician to join the team.
The Role
We’re seeking a skilled Network Technician with strong telecommunications experience to join an operations team responsible for maintaining and supporting a national IP, MPLS, switched, and optical network. You’ll play a key role in both day-to-day operations and the rollout of new services.
This role suits someone proactive, hands-on, and confident in independently resolving complex network issues.
There is also an on-call requirement for after-hours work and occasional interstate travel at short notice.
Responsibilities
- Diagnose and restore faults across a large-scale fibre, Ethernet, and IP/MPLS network.
- Manage and execute planned works, upgrades, and service transitions.
- Support day-to-day network maintenance, service commissioning, and testing activities.
- Install, configure, and commission new services and network devices.
- Collaborate with internal teams, customers, and vendors to resolve issues and ensure high network availability.
- Maintain accurate documentation of network changes, installations, and test results.
- Handle spares and inventory, including hardware replacement, warranty management, and stock control.
- Monitor network performance and contribute to continuous improvement initiatives
Requirements for the position
- Minimum of 3 years’ experience operating, managing, and maintaining a carrier-grade network at a national or regional level
- Strong knowledge of network switching, routing, and transmission technologies
- Proficiency with dynamic routing protocols, particularly BGP
- Experience in detecting and mitigating DDoS attacks
- Hands-on experience with optical fibre networks, including DWDM technologies
- Strong Communication and documentation skills (for escalations & team collaboration)
- Australian citizenship (required to meet government baseline security clearance criteria)
- Valid full Australian driver’s licence
- Eligible to work with Vulnerable people and pass fit to work checks
Some interesting points
- Additional allowances paid
- Annual bonuses
- Salary Sacrifice options
- Recession-proof business
- Above-market superannuation
- Above-market paternity & maternity
- Strong focus on career advancement
- Hybrid WFH
If you would like to learn more about this role, please reach out to Ryley on 0484546357 or send an email to rladhams@humanisedgroup.com
