About the Role
Join a large Queensland Government department delivering critical services across the state. This enterprise-scale environment has a strong focus on security, compliance, and service reliability. You’ll work in a structured team supporting core M365 collaboration and messaging platforms.
What You’ll Do
- Own Microsoft Exchange Online administration (mail flow, routing, shared mailboxes, distribution groups)
- Lead Tier 2 & 3 support and escalations for M365 messaging services
- Manage major incidents and contribute to root cause analysis
- Drive Microsoft Purview and eDiscovery activities
- Plan upgrades and decommission legacy email systems
- Collaborate with Cyber Security and third-party vendors
- Maintain technical documentation and SOPs
- Provide guidance to junior staff and participate in after-hours maintenance as required
What We’re Looking For
- Strong hands-on Exchange Online administration experience
- Experience supporting Microsoft 365 in enterprise environments
- Tier 2/3 escalation experience
- Exposure to Microsoft Purview and eDiscovery
- Familiarity with structured incident, change, and ITIL processes
Why This Role
- Work in a secure, structured government environment
- Lead and influence M365 services across a large enterprise
- Gain exposure to Purview, eDiscovery, and advanced M365 capabilities
Apply Now
Email Ryley at rladhams@humanisedgroup.com or call 0484 546 357 to find out more.
