The Opportunity
I am currently recruiting for a Statutory Body with a large IT presence who are looking for a 6-month Contract for a Service Desk Engineer. Coming into this business, you will play a paramount part where you will help support their environment. There is a lot of changes happening within this business, all for the better as they continue down their cloud journey.
In this position you will be responsible for the following;
Resolving L1-L2 related requests and issues from hardware, software (including 3rd party applications), Office 365, AD, DNS, DHCP, telecommunications and general end-user account management for internal staff. This means that you will need to have a strong understanding of these technologies and be able to quickly identify and resolve these issues up to an L2 Capacity.
Requirements
- Available to provide a 2-week notice period or can start sooner.
- Since this position is based in the CBD of Brisbane, only Candidates based locally will be accepted.
- Eligible to pass a Police Check
- Permanent Resident or Australian Citizen due to checks
- 2+ year’s experience providing both L1 and L2 technical support recently.
- Able to troubleshoot and resolve the above technologies
- Understanding of the ITIL framework
Interesting Points
- Work for a company that provides a good cause for the community
- Casual Fridays
- Collaborative Culture
- Social Clubs
- Potential for extension
Where to next?
Call Ryley on 04845 463 57 or email your CV to rladhams@humanisedgroup.com
